FAQ & CONTACT US
Press and Media Enquiries: firstname.lastname@example.org
General Enquiries: email@example.com
Contact Us by Phone: +61 0414 482 682 | Monday to Friday: 10:00am-6:00pm AEST
Sometimes, it is not meant to be. If your latest order isn’t quite working out, you can return it, no problem. Make sure it’s in its original condition with tags attached and no signs of wear. We can’t return sale items or do direct exchanges. You can check our returns policy in full here. Or, email us at firstname.lastname@example.org.
Oops. Did you put in the wrong address? It happens. Our warehouse team processes and packs orders really quick (that means less time waiting on your end). It also means once your order is placed, we can’t change details. Email (or DM) us if you need any help.
You have great taste. Some items fly off the (internet) shelves faster than others. No stress, we usually restock pieces within a few weeks of them selling out. Sign up to our database to get notified when it’s back in stock. That’ll give you some time to memorise your card details.
Once your order has been sent out on the road, we’ll email you your tracking information. So instead of keeping your eye on the mailman, keep it on your inbox.
We ship to Australia, America, UK and Europe. If you are unsure, or need help checking out, email us at email@example.com. Our DMs are always open, too.
So sorry! We are currently based online only and do not have a physical store.
We have AfterPay available for Australia and United States resident.